Helping you deal with your insurance provider

It’s often bad enough having a damaged property without the additional hassle of dealing with your insurance company about the minute details of the restoration process.

At Cleaning Doctor, we can assist and advise you with the insurance claim process.

Our service includes accidental damage to carpets and soft furnishings, water damage restoration, structural drying, fire and smoke removal, mould and microbial remediation. Whether your insurance fully overs your loss or not, it’s imperative that swift action is taken to lessen damage as soon as it occurs. When a disaster occurs, our advice is to call us immediately, so that we can act quickly and help to alleviate the situation so that further damage is mitigated.

We partner with other specialist restoration companies and insurance companies to deliver a service that focuses on quality, attention to detail, customer care, whilst always maintaining value for money.

We liaise directly with your insurance company to mitigate the effects of the disaster that has occurred to your property. We meet with any assessors appointed by your insurance company and agree a course of action. During the restoration process, we carry out regular inspections (such as taking moisture readings) and forward the results to your insurer.

Our aim always is to restore your property to a fit and habitable state in as short a time as possible, and to deal with your insurance company so that the claim process can proceed to the satisfaction of you and your insurance provider.

Professional Qualifications & Accreditations

Dry Fusion Licensed Operator | Nigel Lay | Carpet Cleaner | Northampton

Member of the National Carpet Cleaners Association | NCCA | Nigel Lay | Carpet Cleaner | Northampton

Institute of Inspection, Cleaning & Restoration Certification | IICRC | Nigel Lay | Carpet Cleaner | Northampton

WoolSafe Fibre Care Specialist | Nigel Lay | Carpet Cleaner | Northampton   WoolSafe Approved Service Provider | Nigel Lay | Carpet Cleaner | Northampton

Registered WoolSafe Approved Inspector | Nigel Lay | Carpet Cleaner | Northampton

TrustMark Approved Tradesmen | Nigel Lay | Carpet Cleaner | Northampton


16 Rose Close
NN14 6SY

Telephone / Email

Call FREE – 0800 695 0205
or Mobile: 07715 820 145
or Local Numbers:
Kettering: (01536) 791 555
Northampton: (01604) 212 512
Wellingborough: (01933) 420 002

Company Information

Cleaning Doctor Carpet & Upholstery Services Northampton is a Cleaning Doctor franchise independently owned and operated under licence by Nigel Lay Ltd. Company number 4641558. Registered in England & Wales.

Other Areas Covered 


Market Harborough


Postcodes: NN1, NN2, NN3, NN4, NN5, NN6, NN7, NN8, NN9, NN10, NN14, NN15, NN16, NN17, NN18, NN29, LE16