Trusted by Norwich Locals Professional Odour Removal Services in Norwich

Odour Removal for Carpets and Upholstery in Norwich

I am Kevin Jarvis, owner of Cleaning Doctor Norwich. Fully trained and insured specialist in professional odour removal. Using advanced odour neutralization technology to eliminate persistent odours from pet accidents, milk spills, smoke, and more.

Professional Odour Elimination Specialist

Advanced Odour Neutralization Technology

Safe for Families & Pets

Long-Lasting Fresh Results

07773 280772 WhatsApp Get a Quote

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How Odour Removal Works

Areas I service: Attleborough, Aylsham, Coltishall, Cromer, Dereham, Holt, Mundesley, North Elmham, Norwich, Reepham, Sheringham, Taverham, Wymondham

Kevin Jarvis

Owner & Operator

Local
Expert

Rated Excellent by Norwich Locals

      
   Cleaning Doctor
   135 reviews 
  Write a review     Google    Facebook  
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Orlagh Barnes 
 10 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Kevin was brilliant, great clean sofa looks like new, more than that though a friendly personable service can 100% recommend thanks so much
  
 
     Posted on Google  
   
   Tracy Bibby 
 22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, would highly recommend Kevin. Completely removed a black coffee stain on a cream carpet.
  
 
     Posted on Google  
   
   Bernadette Gregory 
 8 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent, friendly and efficient service. Kevin had my sofas sparkly clean in no time. I am so pleased with the results, look like new and smell so fresh! Thank you!
  
 
     Posted on Google  
   
   Linda Ludkin 
 10 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic as usual
Excellent service
A great job
Super friendly
  
 
     Posted on Google  
   
   Dale Robertson 
 8 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service all round. Carpets were looking fantastic after Kevin’s work.

In addition to the quality of work, Kevin makes doing business with him easy. Complex timing on a house move, but nothing phased him and he just got on with it.

100% recommended.
  
 
     Posted on Google  
   
   Lorna Daymond 
 6 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I had my three settees and an armchair cleaned by Kevin last week, only to have the dog vomit the very next day on my clean sitting room carpet. I had already agreed with Kevin that he would return to clean my stairs and bedroom carpet. This he did yoday as well as cleaning the dog vomit from the sittingroom carpet. The sitting room carpet is the same one that was in place when i bought the house some 20+ years ago and it still looks as good as new, so the previous owners must have bought a good quality carpet.  I can thoroughly recommend Kevin, the Cleaning Doctor, I pay him by bank transfer and his services are excellent and tremendous value. Next year I may suggest that he cleans the curtains, it would be so much easierr than taking them to the dry cleaner.
  
 
     Posted on Google  
   
   Merle Darnell 
 5 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Kevin Harris cleaned my husband's electric reclining chair today!  Not only did he do a wonderful cleaning job on the chair, but it left the chair smelling lovely!  I wouldn't hesitate to recommended Kevin to anyone!  He is such a polite friendly gentleman!  Thank you Kevin!
  
 
     Posted on Google  
   
   Maria H 
 31 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Had 3 house carpets cleaned, caravan carpets and our sofa. We could not be more pleased with the results and with Kevin’s knowledge, friendly manner and professionalism. We would highly recommend. 5 stars all the way!
  
 
     Posted on Google  
   
   Colin Reid 
 16 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Kevin did an outstanding job on cleaning some carpet that was very stained and dirty and in need of a lot of tlc .
He was friendly, professional, efficient and made a great improvement to the look of the house.
I highly recommend him.
  
 
     Posted on Google  
   
   Susan Olds 
 24 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. Kevin did an outstanding job on our lounge carpet . There was a cola stain on a white carpet which he has managed to get rid of
Successfully. He was professional,  efficient and delivered exactly what was needed. I highly recommend him.
  
 
 
  
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Award-Winning Service

My professional accreditations

Why Choose Cleaning Doctor?

The benefits of our professional odour removal services in Norwich.

Safe, Effective & Sanitary

We use environmentally-friendly odour removal solutions that safely eliminate unpleasant smells whilst simultaneously removing bacteria and other unsanitary pollutants.

Kind To Your Purse

We eliminate odours and restore freshness to your home or business, at a fraction of the cost and inconvenience of replacing affected furnishings.

Spots & Stains Removed

We are experts at removing persistent odours from various sources including pet accidents, milk spills, smoke, food, and unpleasant biological spillages.

Antibacterial Protection

Our antibacterial cleaning solutions help to combat 99.9% of pathogens including MRSA and E. Coli.

Anti-Stain Protection

Treated areas stay fresher for longer when protected with our specialist odour-blocking treatments and deodorising solutions.

Thorough Drying

Treated areas are left clean, dry, deodorised and ready-to-use in as short a time as possible, with odours eliminated at the source.

Price Promise

The price quoted includes all the labour, materials and equipment – there are no nasty surprises or hidden extras.

Risk-free Guarantee

Your 100% satisfaction is an absolute must for us. If necessary, you get a re-clean at no additional cost.

How We Clean

Our Professional Systems

We use industry-leading odour removal technology including enzymatic treatments and advanced deodorising systems to ensure complete odour elimination for your specific situation.

Enzymatic Treatment

Our advanced enzymatic treatment system breaks down odour-causing bacteria at a molecular level. This targeted approach eliminates odours at their source rather than just masking them.

Deep Penetration: Reaches contamination in underlays & subfloors

Biological Action: Enzymes break down odour molecules

Long-Lasting: Prevents odours from returning

Safe & Non-Toxic: Pet and family-friendly solutions

Advanced Deodorising System

Our multi-stage deodorising process neutralises odours and provides lasting freshness. This comprehensive system treats affected areas while protecting against future odour development.

Fast Acting: Immediate odour neutralisation

Eco-Friendly: Environmentally safe formulations

Safe for All Surfaces

Gentle on fabrics and materials while tough on odours.

Neutraliser

Eliminates odours without harsh chemicals or perfumes.

Antibacterial

Removes 99% of odour-causing bacteria.

Environmental

Biodegradable & produces no harmful residues.

My Results Speak for Themselves

Real examples of odour problems I have successfully eliminated. Click any image to enlarge.

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Odour Elimination

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Stain Removal

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High Traffic Areas

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Frequently Asked Questions

Common questions about our expert odour removal services.

What types of odours can you remove?

We specialise in removing persistent odours from various sources including pet accidents (urine, faeces), milk spills, smoke damage, food odours, biological spillages, and general musty smells. Our advanced enzymatic treatments break down odour-causing bacteria at a molecular level rather than just masking the smell.

How does the odour removal process work?

Our comprehensive process includes: identifying and mapping contamination (including underlay and subfloor), applying targeted enzymatic and deodorising treatments, deep cleaning affected textiles, treating underfelt or subfloor where required, and thorough drying with re-assessment. If necessary, we repeat spot treatments to ensure complete odour elimination.

Why do odours keep coming back after cleaning?

Odours linger because spills soak deep into fibres, padding, and even subfloors. They can wick back to the surface and generate persistent smells through bacterial activity. Standard cleaning often only treats the surface. Our process tackles contamination at its source, including underlays and subfloors, ensuring odours don't return.

Can you remove urine odours from carpets and upholstery?

Yes, we specialise in urine odour removal. Urine can penetrate deep into carpets, padding, and even wooden or concrete subfloors. We use professional-grade enzymatic treatments that break down uric acid crystals and eliminate bacteria causing the odour. We also treat affected underlays and subfloors when necessary for complete odour elimination.

How long does odour removal treatment take?

Treatment time varies depending on the severity and extent of contamination. Simple surface treatments can be completed in a few hours, while deep contamination affecting underlays or subfloors may require additional time. We provide emergency first-aid odour removal for urgent situations and can fully restore soft fabrics to a clean, fresh condition.

Are your odour removal solutions safe for pets and children?

Absolutely. Our enzymatic and deodorising treatments are eco-friendly, non-toxic, and safe for both pets and children. We use biodegradable formulations that are tough on odours but gentle on your family. All our solutions are specifically chosen to be safe while providing maximum odour elimination effectiveness.

How do I get a quote for odour removal services?

We provide free, no-obligation quotations. We can arrange a convenient time to inspect the affected area in person, or you can send us photographs showing the affected area and any visible staining. Contact us via phone, WhatsApp, or the quote form on this page, and we'll provide an accurate assessment and quote for your specific odour removal needs.

Do you guarantee odour removal?

We stand behind our work with a customer satisfaction guarantee. During our initial assessment, we'll provide an honest evaluation of what can be achieved. While we successfully eliminate the vast majority of odours, we'll always be transparent about any challenging situations. If you're not fully satisfied with the results, we'll return to re-treat the area at no additional cost.

Let's Chat

Fill in the form, and I'll get back to you personally with a quote.

07773 280772

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Norwich & Surrounds

Kevin Jarvis

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Kevin Jarvis

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Trusted by Norwich Locals Professional Odour Removal Services in Norwich