Trusted by Northdown Locals Professional Odour Removal Services in Northdown

Odour Removal for Carpets and Upholstery in Northdown

We are Stephen and Liezel Roberts, owners of Cleaning Doctor Northdown. Fully trained and insured specialist in professional odour removal. Using advanced odour neutralization technology to eliminate persistent odours from pet accidents, milk spills, smoke, and more.

Professional Odour Elimination Specialist

Advanced Odour Neutralization Technology

Safe for Families & Pets

Long-Lasting Fresh Results

07761 811866 WhatsApp Get a Quote

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How Odour Removal Works

Areas we service: Bangor, Newtownards, Donaghadee, Dundonald, Ballygowan, Comber

Stephen and Liezel Roberts

Owner & Operator

Local
Expert

Rated Excellent by Northdown Locals

       
   Cleaning Doctor
   102 reviews 
  Write a review     Google    Facebook  
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Joanne Tweed 
 18 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great service, got my sofa done at the end of April and it's still like the day it was cleaned by the cleaning Doctor. Very friendly and efficient!
  
 
     Posted on Google  
   
   Laura Ludmany 
 3 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very professional, excellent communication and of course nice and clean upholstery! Thank you!
  
 
     Posted on Google  
   
   Deirdre Mckeown 
 21 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Stephen was a gentle gentleman who was well prepared and organised before starting the stain guarding I required.  He checked beforehand to ascertain the type of fabric so that he could use the appropriate solution.  He used protective covering for the floors. When he was finished he positioned the cushions for natural drying nd removed everything carefully when finished.  I would Highly recommend Stephen
  
 
     Posted on Google  
   
   Cheryl Mckenna 
 18 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Incredible service and really lovely people! We couldn’t be happier with how our sofas turned out, they look like new! thank you so much again!
  
 
     Posted on Google  
   
   Jules Archer 
 15 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent and professional Job, could visibly see the difference in the carpets!

Very knowledgeable, informed me exactly what they would be doing and why.

Pricing very reasonable.

Would recommend and definitely use again!
  
 
     Posted on Google  
   
   Rebecca McCormick 
 7 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service, they went above and beyond and I can’t even tell there was a stain there at all!
  
 
     Posted on Google  
   
   Danielle Young 
 3 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. +2
Amazing job
  
 
     Posted on Google  
   
   Gemma Vaughan 
 3 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant service. Perfectly on time. Really Informative - great advice to remember for future and a great job on the stain. Highly highly recommend.
  
 
     Posted on Google  
   
   Yvonne Mcglone 
 1 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend. Very reliable & friendly. Stephen took his time & got the stain out. Very clean & tidy.
  
 
     Posted on Google  
   
   Elinor Mccartney 
 17 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent! Carpets like new
  
 
 
  
 
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Award-Winning Service

My professional accreditations

Why Choose Cleaning Doctor?

The benefits of our professional odour removal services in Northdown.

Safe, Effective & Sanitary

We use environmentally-friendly odour removal solutions that safely eliminate unpleasant smells whilst simultaneously removing bacteria and other unsanitary pollutants.

Kind To Your Purse

We eliminate odours and restore freshness to your home or business, at a fraction of the cost and inconvenience of replacing affected furnishings.

Spots & Stains Removed

We are experts at removing persistent odours from various sources including pet accidents, milk spills, smoke, food, and unpleasant biological spillages.

Antibacterial Protection

Our antibacterial cleaning solutions help to combat 99.9% of pathogens including MRSA and E. Coli.

Anti-Stain Protection

Treated areas stay fresher for longer when protected with our specialist odour-blocking treatments and deodorising solutions.

Thorough Drying

Treated areas are left clean, dry, deodorised and ready-to-use in as short a time as possible, with odours eliminated at the source.

Price Promise

The price quoted includes all the labour, materials and equipment – there are no nasty surprises or hidden extras.

Risk-free Guarantee

Your 100% satisfaction is an absolute must for us. If necessary, you get a re-clean at no additional cost.

How We Clean

Our Professional Systems

We use industry-leading odour removal technology including enzymatic treatments and advanced deodorising systems to ensure complete odour elimination for your specific situation.

Enzymatic Treatment

Our advanced enzymatic treatment system breaks down odour-causing bacteria at a molecular level. This targeted approach eliminates odours at their source rather than just masking them.

Deep Penetration: Reaches contamination in underlays & subfloors

Biological Action: Enzymes break down odour molecules

Long-Lasting: Prevents odours from returning

Safe & Non-Toxic: Pet and family-friendly solutions

Advanced Deodorising System

Our multi-stage deodorising process neutralises odours and provides lasting freshness. This comprehensive system treats affected areas while protecting against future odour development.

Fast Acting: Immediate odour neutralisation

Eco-Friendly: Environmentally safe formulations

Safe for All Surfaces

Gentle on fabrics and materials while tough on odours.

Neutraliser

Eliminates odours without harsh chemicals or perfumes.

Antibacterial

Removes 99% of odour-causing bacteria.

Environmental

Biodegradable & produces no harmful residues.

Our Results Speak for Themselves

Real examples of odour problems I have successfully eliminated. Click any image to enlarge.

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Odour Elimination

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Stain Removal

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High Traffic Areas

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Frequently Asked Questions

Common questions about our expert odour removal services.

What types of odours can you remove?

We specialise in removing persistent odours from various sources including pet accidents (urine, faeces), milk spills, smoke damage, food odours, biological spillages, and general musty smells. Our advanced enzymatic treatments break down odour-causing bacteria at a molecular level rather than just masking the smell.

How does the odour removal process work?

Our comprehensive process includes: identifying and mapping contamination (including underlay and subfloor), applying targeted enzymatic and deodorising treatments, deep cleaning affected textiles, treating underfelt or subfloor where required, and thorough drying with re-assessment. If necessary, we repeat spot treatments to ensure complete odour elimination.

Why do odours keep coming back after cleaning?

Odours linger because spills soak deep into fibres, padding, and even subfloors. They can wick back to the surface and generate persistent smells through bacterial activity. Standard cleaning often only treats the surface. Our process tackles contamination at its source, including underlays and subfloors, ensuring odours don't return.

Can you remove urine odours from carpets and upholstery?

Yes, we specialise in urine odour removal. Urine can penetrate deep into carpets, padding, and even wooden or concrete subfloors. We use professional-grade enzymatic treatments that break down uric acid crystals and eliminate bacteria causing the odour. We also treat affected underlays and subfloors when necessary for complete odour elimination.

How long does odour removal treatment take?

Treatment time varies depending on the severity and extent of contamination. Simple surface treatments can be completed in a few hours, while deep contamination affecting underlays or subfloors may require additional time. We provide emergency first-aid odour removal for urgent situations and can fully restore soft fabrics to a clean, fresh condition.

Are your odour removal solutions safe for pets and children?

Absolutely. Our enzymatic and deodorising treatments are eco-friendly, non-toxic, and safe for both pets and children. We use biodegradable formulations that are tough on odours but gentle on your family. All our solutions are specifically chosen to be safe while providing maximum odour elimination effectiveness.

How do I get a quote for odour removal services?

We provide free, no-obligation quotations. We can arrange a convenient time to inspect the affected area in person, or you can send us photographs showing the affected area and any visible staining. Contact us via phone, WhatsApp, or the quote form on this page, and we'll provide an accurate assessment and quote for your specific odour removal needs.

Do you guarantee odour removal?

We stand behind our work with a customer satisfaction guarantee. During our initial assessment, we'll provide an honest evaluation of what can be achieved. While we successfully eliminate the vast majority of odours, we'll always be transparent about any challenging situations. If you're not fully satisfied with the results, we'll return to re-treat the area at no additional cost.

Let's Chat

Fill in the form, and I'll get back to you personally with a quote.

07761 811866

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Northdown & Surrounds

Stephen and Liezel Roberts

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Stephen and Liezel Roberts

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Trusted by Northdown Locals Professional Odour Removal Services in Northdown