Hi, I'm Tom. Beautiful stone floors restored.

Professional Tile, Stone & LVT Floor Cleaning & Restoration in Bournemouth

I am Tom Hewlett, owner of Cleaning Doctor Bournemouth. As a hard floor and tile cleaning specialist, I am professionally trained and qualified in cleaning, polishing and restoring all types of natural stone, man-made tiles and luxury vinyl floors, including LVT, Karndean and Amtico. My award-winning cleaning and restoration system, including diamond grinding and diamond polishing, achieves unbelievable results at a fraction of the cost of buying new.

Natural Stone, Ceramic, Porcelain, LVT & Vinyl
Professionally Trained, Qualified & Insured
Diamond Grinding, Polishing & Restoration
Free On-Site Survey & Demonstration

Calling or WhatsApp is a faster way to reach your Cleaning Doctor

Areas I service: Bournemouth, Christchurch, Poole, Ringwood, Swanage, Wimborne
Rotary machine deep cleaning a tiled floor in Bournemouth Rotary machine cleaning an LVT floor in Bournemouth
Tom Hewlett

Tom Hewlett

Owner & Operator

Stone
Specialist

Rated Excellent by Bournemouth Locals

Posted on Google Google
Cathy Bunt profile picture
Cathy Bunt
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, timely, thorough and clean! Very easy to deal with too. My carpets are now beautiful!
Posted on Google Google
chloe profile picture
chloe
25 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptional. I have tried many local carpet cleaning companies and always been left a little disappointed. From start to finish, this is the best service I have received. All clearly explained and worked around my busy schedule. The carpets have come up so well in all rooms, even on the areas with wool-blend carpets. A thorough and costly professional service. Will be scheduling regular cleans.
Posted on Google Google
B W profile picture
B W
7 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve used Tom for a carpet cleaning service on a couple of properties. Tom provided an instant quote, turned up on time and did an excellent job. Would highly recommend and use again. 5/5
Posted on Google Google
Jackie Boddy profile picture
Jackie Boddy
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tom was the model professional right through from initial contact to completion of the cleaning of the carpets and lounge suite. The results were much better than we could have hoped for and we would have no hesitation in using Tom’s services again.
Posted on Google Google
Lee McLennan profile picture
Lee McLennan
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tom did a great job on our sofa and mattress. I don’t live local these days so I left instructions on how to enter the property vis a lock box. They turned up on time and kept me informed with progress. Will certainly use them again.
Posted on Google Google
Nicola Stewart profile picture
Nicola Stewart
3 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service, very professional and efficient with fab results, all for a great price! Carpet looks brand new!
Posted on Google Google
Alyse Betteridge profile picture
Alyse Betteridge
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very friendly, prompt, sorted out the mattress in need of a hygienic clean. Would use again. Thank you
Posted on Google Google
Martin MacKenzie profile picture
Martin MacKenzie
29 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Beyond amazing service today! Reassuring, professional, friendly, great value! I am so incredibly impressed at the carpet cleaning service I received from Tom during my house move. When I first called to enquire, I was really impressed by his knowledge and the way he handled my call and answered all my questions in a very reassuring way. I knew immediately I would be in good hands, and I firmly believed I didn’t need to waste time calling other providers for quotes, so without any hesitation I booked Tom straight away. The booking was efficiently handled, and I received a confirmation text and communication via text as the day approached to ensure that everything was just right on the day. On the day of the clean Tom and his colleague were so respectful, friendly and trustworthy and this is important when you have someone working in your home. They both really put 100%+ effort into the work which was very reassuring. In times when people are so quick to complain but not so willing to take time to say thank you, I just had to write to say how grateful I am to Tom for the service I received. I own a customer-facing business myself, so I am acutely aware of the service I receive. I cannot thank Tom enough for his help and professionalism. The carpets in the house are old, but Tom managed to achieve what I thought was impossible – the carpets in 6 rooms look new again! When I tackle the garden next, I will get him back to blast clean the patio too! SO GRATEFUL.
Posted on Google Google
Spencer Hall profile picture
Spencer Hall
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely brilliant
Posted on Google Google
Wendy Rayfield profile picture
Wendy Rayfield
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
What an absolutely amazing service ! After having a very bad carpet clean last week I then contacted Tom through my son to rectify this for me. He came as quickly as he could to help me as I was so upset with the other carpet cleaner! I will be recommending him to all I know. Tom and Callum are such lovely honest guys and you will not be disappointed. Thank you once again. Wendy.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Award-Winning Service

Cleaning Doctor Award
Cleaning Doctor Award
Cleaning Doctor Award
Cleaning Doctor Award

See the results for yourself...

Watch how we clean, restore and polish natural stone, tile and grout.

A Restoration Service, Not a Mop and Bucket

What I Do

Cleaning is only half of it. Where a floor has lost its finish, been scratched, etched or worn flat, I can grind, hone and polish the surface back, then seal it so it stays that way.

Cleaning Doctor technician using a weighted rotary machine and extraction vac on a tiled floor in Bournemouth

Natural Stone Restoration, Grinding & Polishing

Do your marble, travertine, limestone or slate floors still gleam as they once did, or have they gone dull and lifeless? Over time natural stone becomes ingrained with dust, dirt, oily and waxy deposits and layers of old polish, and foot traffic slowly wears the surface flat.

Cleaning alone will not bring that back. Using diamond tooling, I grind out scratches and etching, hone the surface flat, then diamond polish it to the finish you want, whether that is matt, satin or a full high polish. It is a genuine restoration, at a fraction of the cost of lifting the floor and starting again.

Marble & Granite Travertine & Limestone Slate & Sandstone Terrazzo & Victorian Tile
Book a Free Survey
Polished porcelain living room floor before cleaning, showing scuff marks and a dried spill stain BEFORE
The same polished porcelain living room floor after cleaning, with the staining and scuffing removed AFTER
Porcelain Tile – Stain & Scuff Removal
Utility room tiled floor before cleaning, with grout lines darkened by ingrained soil BEFORE
The same utility room floor after cleaning, with the grout lines lifted back to a clean, even tone AFTER
Utility Room Tile & Grout
Hallway tiled floor before cleaning, with soiled grout lines running between the tiles BEFORE
The same hallway floor after cleaning, with the grout lines restored to a clean, uniform colour AFTER
Hallway Tile & Grout

Deep Extraction Cleaning & Grout Restoration

Mopping moves dirt around. It settles into grout lines and into the texture of the tile, and no amount of household product will lift it back out. I use a weighted rotary machine and professional, pH-appropriate solutions to agitate the surface and release that soil from the pores of the tile and the grout.

It is then flushed and extracted under vacuum. That is a controlled rinse, not a high-pressure hosing. No mess, no water running under your kickboards, and your floor is walkable again the same day. Around 90% of grout has never been sealed, which is why it darkens so quickly. Once it is clean, I can seal it so it stays that way.

No High-Pressure Hosing Grout Cleaning & Sealing Colour Sealing Available
Get a free quote today
Rotary machine cleaning an LVT floor in Bournemouth

LVT, Karndean, Amtico & Vinyl Floors

Luxury vinyl tile is sold as low maintenance, so most people assume a tired LVT floor is simply worn out. Usually it is not. What you are looking at is years of supermarket floor polish, mop residue and dressing that has yellowed, gone patchy and trapped dirt in the embossing.

I strip that build-up back to the original surface, deep clean the embossed texture, then re-dress the floor with a professional finish in the sheen you prefer, from matt through to high gloss. Karndean, Amtico, LVT, sheet vinyl and safety flooring all handled to manufacturer-safe methods.

Karndean & Amtico LVT & Sheet Vinyl Safety Flooring Strip & Re-Dress
How It Works

My Restoration Process

Every floor is different, so nothing is guessed. I survey it, test it, and show you the result on your own floor before you commit to anything.

1

Survey & Free Demonstration

I identify the surface, test the finish, and clean a small area so you can see exactly what is achievable before you spend a penny.

2

Protect & Prepare

Skirtings, kickboards and adjoining surfaces are masked and protected, and the floor is cleared and dry-soil removed.

3

Deep Clean or Strip Back

Weighted rotary agitation with the correct solution for the surface, then a controlled rinse and vacuum extraction.

4

Restore & Polish

Where needed, diamond grinding and polishing to remove scratching and etching and bring the stone back to your chosen sheen.

5

Seal, Dress & Protect

An impregnating sealer or dressing is applied to repel spills and keep grout lines cleaner for longer, plus simple aftercare advice.

My professional accreditations
Fully Trained & Insured Satisfaction Guarantee
Why Choose Us

A Premium Floor Restoration Service

Specialist training, professional equipment and industry-standard materials, on every job and every floor type.

Natural Stone Specialists

Marble, travertine, limestone, slate, granite and terrazzo, each treated with the correct pH-balanced method.

Diamond Grinding & Polishing

Scratches, etching and worn traffic lanes ground out and polished back, not just cleaned over.

LVT, Karndean & Amtico

Old polish stripped back, embossing deep cleaned, and the floor re-dressed in your chosen sheen.

Sealing & Protection

Professional-grade impregnating sealers and dressings that repel spills and make maintenance far easier.

Free On-Site Demonstration

A survey and a test clean on your own floor, so you see the result first-hand before committing.

Restore vs. Replace

Save thousands by restoring the floor you already have instead of ripping it out and starting again.

Price Promise

The price quoted includes all labour, materials and equipment. No nasty surprises, no hidden extras.

Risk-Free Guarantee

Your 100% satisfaction is an absolute must for us. If you are not happy, we will re-clean it free of charge.

I am skilled in restoring these floor surfaces

Ceramic Porcelain Polished Porcelain Travertine Limestone Marble Granite Slate Sandstone York Stone Quarry Tile Terrazzo Victorian Tile LVT Karndean Amtico Sheet Vinyl Safety Flooring

My Results Speak for Themselves

Real examples of tile, stone and grout I have restored in Bournemouth. Click any image to enlarge.

Polished porcelain living room floor before cleaning, showing scuff marks and a dried spill stainBEFORE
The same polished porcelain living room floor after cleaning, with the staining and scuffing removedAFTER
Porcelain Tile – Stain & Scuff Removal
Utility room tiled floor before cleaning, with grout lines darkened by ingrained soilBEFORE
The same utility room floor after cleaning, with the grout lines lifted back to a clean, even toneAFTER
Utility Room Tile & Grout
Hallway tiled floor before cleaning, with soiled grout lines running between the tilesBEFORE
The same hallway floor after cleaning, with the grout lines restored to a clean, uniform colourAFTER
Hallway Tile & Grout

Frequently Asked Questions

Common questions about my tile, stone and LVT cleaning and restoration services.

What is diamond grinding and diamond polishing, and do I need it?
Cleaning removes soil from the surface. Diamond grinding and polishing removes the surface itself, a fraction of a millimetre, taking scratches, etch marks and worn traffic lanes with it, then progressively refining the stone back to a matt, satin or high-polished finish. You need it when a floor is not just dirty but physically dull, scratched or etched, which is common on marble, travertine, limestone and terrazzo. We will tell you honestly at the survey whether a clean will do the job or whether restoration is required.
Can you clean LVT, Karndean and Amtico floors?
Yes, this is one of the most rewarding floors we work on. Most tired LVT is not worn out, it is coated in years of old polish and mop residue that has yellowed and trapped dirt in the embossed texture. We strip that back, deep clean the surface, and re-dress it with a professional finish in the sheen you choose, using methods that are safe for Karndean, Amtico and other luxury vinyl products.
Do you use high-pressure water? Will it make a mess?
No. We do not blast your floor with high-pressure water. We use a weighted rotary machine to agitate the surface with the correct solution, then flush and vacuum-extract the soil in a controlled way. Skirtings and kickboards are protected, water is not left to run where it should not, and in most cases the floor is walkable again within a couple of hours.
Why can't I just mop my tile floors clean?
Regular mopping moves dirt around the surface and pushes it deeper into grout lines and into the pores of textured tile. Over time that build-up becomes impossible to remove with household products. Professional agitation and extraction lifts soil out from within the surface, a level of clean mopping simply cannot reach.
Can you restore my floor instead of replacing it?
In the vast majority of cases, yes. It costs a fraction of the price of a new floor, with none of the disruption of lifting the old one. Stone, terrazzo and quarry floors in particular respond extremely well to restoration. We will always tell you honestly if a floor is beyond saving rather than take the work on regardless.
Should I seal my grout and stone after cleaning?
We highly recommend it. Grout and natural stone are porous and will absorb spills and dirt if left unsealed. Roughly 90% of grout has never been sealed at all. A professional-grade impregnating sealer creates an invisible barrier that repels liquids and prevents staining, keeping the floor looking clean for far longer and making day-to-day maintenance much easier.
Do you offer a free demonstration?
Yes. We prefer to survey the floor and clean a small test area so you can see the achievable result on your own floor, in your own light, before you spend anything. It is the fairest way for both of us to know what the finished job will look like.
How long does the work take, and when can I walk on it?
A typical kitchen, hallway or bathroom clean takes 2–4 hours depending on size and condition; a full stone restoration with grinding and polishing takes longer and will be quoted with a clear time estimate. You can usually walk on the floor within 1–2 hours of cleaning. If a sealer or dressing has been applied, allow 24 hours before heavy traffic or wet mopping so it fully cures.
Do you offer discounts for multiple rooms?
Yes. The more areas cleaned in one visit, the better the rate we can offer. If you are having the kitchen floor done, it is well worth adding the hallway, utility, bathroom or conservatory at the same time for a discounted combined price.

Let's Chat

Fill in the form, and I'll get back to you personally with a quote.

Tom Hewlett
Tom Hewlett

Contact Your Local Expert

Tom Hewlett

BEFORE
Before
AFTER
After
Fabric stain protector treatment being applied to upholstery
Limited Birmingham Offer

50% Off Fabric Stain Protection
With Any Sofa Clean

Book a professional sofa clean and we'll add our premium fabric protection treatment for half price — keeping your furniture shielded from future spills, stains, and everyday wear.

  • Invisible barrier repels liquids & prevents staining
  • 100% safe for children & pets
  • Protects for up to 12–18 months

Mention this offer when booking. Subject to availability.