I am Tom Hewlett, owner of Cleaning Doctor Bournemouth. As a hard floor and tile cleaning specialist, I am professionally trained and qualified in cleaning, polishing and restoring all types of natural stone, man-made tiles and luxury vinyl floors, including LVT, Karndean and Amtico. My award-winning cleaning and restoration system, including diamond grinding and diamond polishing, achieves unbelievable results at a fraction of the cost of buying new.
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Tom Hewlett
Owner & Operator
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Cathy Bunt9 October 2026Trustindex verifies that the original source of the review is Google.
Great service, timely, thorough and clean! Very easy to deal with too. My carpets are now beautiful!Posted on Google![]()
chloe25 September 2026Trustindex verifies that the original source of the review is Google.
Exceptional. I have tried many local carpet cleaning companies and always been left a little disappointed. From start to finish, this is the best service I have received. All clearly explained and worked around my busy schedule. The carpets have come up so well in all rooms, even on the areas with wool-blend carpets. A thorough and costly professional service. Will be scheduling regular cleans.Posted on Google![]()
B W7 September 2026Trustindex verifies that the original source of the review is Google.
Iβve used Tom for a carpet cleaning service on a couple of properties. Tom provided an instant quote, turned up on time and did an excellent job. Would highly recommend and use again. 5/5Posted on Google![]()
Jackie Boddy5 August 2026Trustindex verifies that the original source of the review is Google.
Tom was the model professional right through from initial contact to completion of the cleaning of the carpets and lounge suite. The results were much better than we could have hoped for and we would have no hesitation in using Tomβs services again.Posted on Google![]()
Lee McLennan5 August 2026Trustindex verifies that the original source of the review is Google.
Tom did a great job on our sofa and mattress. I donβt live local these days so I left instructions on how to enter the property vis a lock box. They turned up on time and kept me informed with progress. Will certainly use them again.Posted on Google![]()
Nicola Stewart3 August 2026Trustindex verifies that the original source of the review is Google.
Amazing service, very professional and efficient with fab results, all for a great price! Carpet looks brand new!Posted on Google![]()
Alyse Betteridge30 July 2026Trustindex verifies that the original source of the review is Google.
Very friendly, prompt, sorted out the mattress in need of a hygienic clean. Would use again. Thank youPosted on Google![]()
Martin MacKenzie29 July 2026Trustindex verifies that the original source of the review is Google.
Beyond amazing service today! Reassuring, professional, friendly, great value! I am so incredibly impressed at the carpet cleaning service I received from Tom during my house move. When I first called to enquire, I was really impressed by his knowledge and the way he handled my call and answered all my questions in a very reassuring way. I knew immediately I would be in good hands, and I firmly believed I didnβt need to waste time calling other providers for quotes, so without any hesitation I booked Tom straight away. The booking was efficiently handled, and I received a confirmation text and communication via text as the day approached to ensure that everything was just right on the day. On the day of the clean Tom and his colleague were so respectful, friendly and trustworthy and this is important when you have someone working in your home. They both really put 100%+ effort into the work which was very reassuring. In times when people are so quick to complain but not so willing to take time to say thank you, I just had to write to say how grateful I am to Tom for the service I received. I own a customer-facing business myself, so I am acutely aware of the service I receive. I cannot thank Tom enough for his help and professionalism. The carpets in the house are old, but Tom managed to achieve what I thought was impossible β the carpets in 6 rooms look new again! When I tackle the garden next, I will get him back to blast clean the patio too! SO GRATEFUL.Posted on Google![]()
Spencer Hall28 July 2026Trustindex verifies that the original source of the review is Google.
Absolutely brilliantPosted on Google![]()
Wendy Rayfield28 July 2026Trustindex verifies that the original source of the review is Google.
What an absolutely amazing service ! After having a very bad carpet clean last week I then contacted Tom through my son to rectify this for me. He came as quickly as he could to help me as I was so upset with the other carpet cleaner! I will be recommending him to all I know. Tom and Callum are such lovely honest guys and you will not be disappointed. Thank you once again. Wendy.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Award-Winning Service




Watch how we clean, restore and polish natural stone, tile and grout.
Cleaning is only half of it. Where a floor has lost its finish, been scratched, etched or worn flat, I can grind, hone and polish the surface back, then seal it so it stays that way.
Do your marble, travertine, limestone or slate floors still gleam as they once did, or have they gone dull and lifeless? Over time natural stone becomes ingrained with dust, dirt, oily and waxy deposits and layers of old polish, and foot traffic slowly wears the surface flat.
Cleaning alone will not bring that back. Using diamond tooling, I grind out scratches and etching, hone the surface flat, then diamond polish it to the finish you want, whether that is matt, satin or a full high polish. It is a genuine restoration, at a fraction of the cost of lifting the floor and starting again.
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Mopping moves dirt around. It settles into grout lines and into the texture of the tile, and no amount of household product will lift it back out. I use a weighted rotary machine and professional, pH-appropriate solutions to agitate the surface and release that soil from the pores of the tile and the grout.
It is then flushed and extracted under vacuum. That is a controlled rinse, not a high-pressure hosing. No mess, no water running under your kickboards, and your floor is walkable again the same day. Around 90% of grout has never been sealed, which is why it darkens so quickly. Once it is clean, I can seal it so it stays that way.
Luxury vinyl tile is sold as low maintenance, so most people assume a tired LVT floor is simply worn out. Usually it is not. What you are looking at is years of supermarket floor polish, mop residue and dressing that has yellowed, gone patchy and trapped dirt in the embossing.
I strip that build-up back to the original surface, deep clean the embossed texture, then re-dress the floor with a professional finish in the sheen you prefer, from matt through to high gloss. Karndean, Amtico, LVT, sheet vinyl and safety flooring all handled to manufacturer-safe methods.
Every floor is different, so nothing is guessed. I survey it, test it, and show you the result on your own floor before you commit to anything.
I identify the surface, test the finish, and clean a small area so you can see exactly what is achievable before you spend a penny.
Skirtings, kickboards and adjoining surfaces are masked and protected, and the floor is cleared and dry-soil removed.
Weighted rotary agitation with the correct solution for the surface, then a controlled rinse and vacuum extraction.
Where needed, diamond grinding and polishing to remove scratching and etching and bring the stone back to your chosen sheen.
An impregnating sealer or dressing is applied to repel spills and keep grout lines cleaner for longer, plus simple aftercare advice.
Specialist training, professional equipment and industry-standard materials, on every job and every floor type.
Marble, travertine, limestone, slate, granite and terrazzo, each treated with the correct pH-balanced method.
Scratches, etching and worn traffic lanes ground out and polished back, not just cleaned over.
Old polish stripped back, embossing deep cleaned, and the floor re-dressed in your chosen sheen.
Professional-grade impregnating sealers and dressings that repel spills and make maintenance far easier.
A survey and a test clean on your own floor, so you see the result first-hand before committing.
Save thousands by restoring the floor you already have instead of ripping it out and starting again.
The price quoted includes all labour, materials and equipment. No nasty surprises, no hidden extras.
Your 100% satisfaction is an absolute must for us. If you are not happy, we will re-clean it free of charge.
Real examples of tile, stone and grout I have restored in Bournemouth. Click any image to enlarge.
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AFTERCommon questions about my tile, stone and LVT cleaning and restoration services.
Fill in the form, and I'll get back to you personally with a quote.
Contact Your Local Expert
Tom Hewlett
Book a professional sofa clean and we'll add our premium fabric protection treatment for half price — keeping your furniture shielded from future spills, stains, and everyday wear.
Mention this offer when booking. Subject to availability.
Tom Hewlett, your local Cleaning Doctor, can call you back to discuss your needs for carpet, upholstery, curtain or mattress cleaning.
Tom Hewlett
Cleaning Doctor Tile & Grout Cleaning Services Bournemouth & Poole
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