Trusted by Bournemouth Locals Professional Stain Removal Services in Bournemouth

Carpet and Upholstery Stain Removal in Bournemouth

I am Tom Hewlett, owner of Cleaning Doctor Bournemouth. From red wine and coffee to pet accidents and makeup, we use specialist solutions to safely remove stubborn stains from your carpets and upholstery.

Red Wine & Coffee Removal
Pet Accident Treatment
Cleaning Doctor Satisfaction Guarantee
Stain Protection Available

Calling or WhatsApp is a faster way to reach your Cleaning Doctor

Areas I service: Bournemouth, Christchurch, Poole, Ringwood, Swanage, Wimborne
Stain Removal Bournemouth
Tom Hewlett

Tom Hewlett

Owner & Operator

Stain
Expert

Rated Excellent by Bournemouth Locals

Posted on Google Google
chloe profile picture
chloe
25 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptional. I have tried many local carpet cleaning companies and always been left a little disappointed. From start to finish, this is the best service I have received. All clearly explained and worked around my busy schedule. The carpets have come up so well in all rooms, even on the areas with wool-blend carpets. A thorough and costly professional service. Will be scheduling regular cleans.
Posted on Google Google
B W profile picture
B W
7 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve used Tom for a carpet cleaning service on a couple of properties. Tom provided an instant quote, turned up on time and did an excellent job. Would highly recommend and use again. 5/5
Posted on Google Google
Jackie Boddy profile picture
Jackie Boddy
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tom was the model professional right through from initial contact to completion of the cleaning of the carpets and lounge suite. The results were much better than we could have hoped for and we would have no hesitation in using Tom’s services again.
Posted on Google Google
Lee McLennan profile picture
Lee McLennan
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tom did a great job on our sofa and mattress. I don’t live local these days so I left instructions on how to enter the property vis a lock box. They turned up on time and kept me informed with progress. Will certainly use them again.
Posted on Google Google
Nicola Stewart profile picture
Nicola Stewart
3 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service, very professional and efficient with fab results, all for a great price! Carpet looks brand new!
Posted on Google Google
Alyse Betteridge profile picture
Alyse Betteridge
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very friendly, prompt, sorted out the mattress in need of a hygienic clean. Would use again. Thank you
Posted on Google Google
Martin MacKenzie profile picture
Martin MacKenzie
29 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Beyond amazing service today! Reassuring, professional, friendly, great value! I am so incredibly impressed at the carpet cleaning service I received from Tom during my house move. When I first called to enquire, I was really impressed by his knowledge and the way he handled my call and answered all my questions in a very reassuring way. I knew immediately I would be in good hands, and I firmly believed I didn’t need to waste time calling other providers for quotes, so without any hesitation I booked Tom straight away. The booking was efficiently handled, and I received a confirmation text and communication via text as the day approached to ensure that everything was just right on the day. On the day of the clean Tom and his colleague were so respectful, friendly and trustworthy and this is important when you have someone working in your home. They both really put 100%+ effort into the work which was very reassuring. In times when people are so quick to complain but not so willing to take time to say thank you, I just had to write to say how grateful I am to Tom for the service I received. I own a customer-facing business myself, so I am acutely aware of the service I receive. I cannot thank Tom enough for his help and professionalism. The carpets in the house are old, but Tom managed to achieve what I thought was impossible – the carpets in 6 rooms look new again! When I tackle the garden next, I will get him back to blast clean the patio too! SO GRATEFUL.
Posted on Google Google
Spencer Hall profile picture
Spencer Hall
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely brilliant
Posted on Google Google
Wendy Rayfield profile picture
Wendy Rayfield
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
What an absolutely amazing service ! After having a very bad carpet clean last week I then contacted Tom through my son to rectify this for me. He came as quickly as he could to help me as I was so upset with the other carpet cleaner! I will be recommending him to all I know. Tom and Callum are such lovely honest guys and you will not be disappointed. Thank you once again. Wendy.
Posted on Google Google
Wayne Carstensen profile picture
Wayne Carstensen
23 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Sent Tom a message at 20:50 one evening enquiring about a large rug we needed cleaned. He responded at 10pm - wow this was to me a start to great customer service - Tom confirmed he could help and quoted a competitive price to do the job. We agreed a date and time and he turned up exactly as planned and did an outstanding job on this rug. I asked if he cleaned tiled floors and grout and he quoted me to do this and two weeks later our kitchen and bathroom tiled floors are like new with lovely clean grout lines again. I can highly recommend Cleaning Doctor and Tom we will be using him again in the next few months for more carpet cleaning.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Award-Winning Service

Cleaning Doctor Award
Cleaning Doctor Award
Cleaning Doctor Award
Cleaning Doctor Award

See Results for Yourself

Watch Tom Hewlett demonstrate professional stain removal techniques in action.

Play Video

My professional accreditations

Dry Fusion Technology Fully Trained & Insured Customer Satisfaction Guarantee

We Treat Every Stain Type

Specialist solutions for common household accidents in Bournemouth.

Red Wine & Coffee

Dark tannin stains can be permanent if treated incorrectly. We use specific reducers to lift the colour safely.

Pet Accidents

We treat urine spots to remove both the stain and the odour bacteria, preventing pets from re-marking the area.

Makeup & Cosmetics

Oil-based products like lipstick and foundation require specialist solvents to break down without spreading.

Blood & Bodily Fluids

Protein-based stains need enzyme treatments. We handle these safely and hygienically.

Ink & Paint

Whether it's a dropped pen or a DIY spill, we have solvents designed to dissolve ink and paint pigments.

Food & Grease

Cooking oils and food spills are broken down with high-heat extraction and degreasers.

Don't DIY!

Supermarket stain removers often bleach carpets or set the stain permanently. Call us first for the best chance of success.

Fully Insured

We are fully trained and insured to work on your valuable carpets and furnishings.

Our Process

Science-Based Stain Removal

We identify the fibre and the stain to choose the correct chemical solution.

Stain Identification

1. Identification & Treatment

We first identify the carpet fibre (wool, synthetic, etc.) and the type of stain. We then apply the specific cleaning agent designed for that unique combination.

Fibre Test: Ensures safety
Chemistry: pH balanced solutions
Dwell Time: Breaks down the stain
Stain Extraction

2. Rinse & Extraction

After the treatment has worked, we rinse the area with fresh water extraction equipment. This removes the stain residue and the cleaning chemical, leaving no sticky residue behind.

Thorough Rinse: No chemical residue
Success Check: Inspect results immediately

Warning

DIY cleaners can lock stains in.

Success Rate

Higher if we treat it first.

Before & After

Real examples of stains we have successfully removed. Click any image to enlarge.

BeforeBEFORE
AfterREMOVED
Red Wine Removal
BeforeBEFORE
AfterCLEAN
Spot & Spill Removal
BeforeBEFORE
AfterGONE
Heavy Staining

Frequently Asked Questions

Common questions about stain removal.

Can you remove every stain?
While we can remove the vast majority of spots and spills, no cleaner can guarantee 100% removal of every stain. Some substances (like bleach, strong dyes, or old urine) can permanently alter the carpet fibre. We will always inspect and give you an honest assessment before starting.
Does pet urine smell go away?
In most cases we can significantly reduce or completely eliminate pet urine odour using specialist enzyme treatments that break down the uric acid crystals and bacteria causing the smell. However, we always give an honest assessment upfront. If urine has soaked beyond the carpet into the underlay, subfloor, floorboards, skirting boards or other surfaces, it can sometimes be impossible to remove the odour completely. We will always let you know what results we expect to achieve before we begin any work.
Should I use supermarket stain remover?
We strongly advise against it. Many off-the-shelf products contain bleaching agents that can permanently discolour your carpet or "set" the stain, making it impossible for a professional to remove later. Call us first for the best chance of success.
How soon should I call you?
Immediately! The longer a stain sits, the more it bonds with the fibre. Blot (don't rub) any excess liquid with a clean white towel, then call us to arrange a visit.
Can you re-apply stain protection?
Yes. After we have removed the stain and cleaned the area, we highly recommend applying a stain protector (like Scotchgard) to make future spills easier to wipe up before they penetrate the pile.

Let's Chat

Fill in the form, and I'll get back to you personally with a quote.

Tom Hewlett
Tom Hewlett

Contact Your Local Expert

Tom Hewlett

BEFORE
Before
AFTER
After
Fabric stain protector treatment being applied to upholstery
Limited Birmingham Offer

50% Off Fabric Stain Protection
With Any Sofa Clean

Book a professional sofa clean and we'll add our premium fabric protection treatment for half price — keeping your furniture shielded from future spills, stains, and everyday wear.

  • Invisible barrier repels liquids & prevents staining
  • 100% safe for children & pets
  • Protects for up to 12–18 months

Mention this offer when booking. Subject to availability.